The COVID-19 crisis hits Quebec’s SMEs

SMEs in the Capitale-Nationale are forecasting an average decline in their turnover of 4.6% this year, according to the second edition of Léger’s survey on SMEs and innovation carried out among more than 710 managers of Quebec SMEs, including 81 in the Capitale-Nationale.

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This survey, conducted on behalf of QuébecInnove, in collaboration with the Fonds de solidarité FTQ, Ernst & Young LLP (EY Canada) and the Commission des Partenaires du marché du travail, reveals that 18% of innovation projects by SMEs in the region were developed in response to the COVID-19 crisis.

The crisis has forced 43% of SMEs in the region to review their business model. Among the highlights, 52% of them changed their sales model from B2B to B2C or vice versa, more than double the provincial average.

“The pandemic has had significant impacts on the turnover and on the business model of SMEs in the Capitale-Nationale. More than ever, the region’s leaders are aware of the value of innovation for their growth and their future, ”according to QuébecInnove.

We also learn that 53% of SMEs in the region have accelerated their digitization projects, 40% have improved or developed e-commerce platforms, but only 5% have increased their efforts in terms of data valuation and intelligence. artificial. According to the results of this survey, 56% of SMEs have developed a concrete innovation project in the last 12 months.

SMEs in the region have invested an average of 3.1% of their turnover in R&D and innovation over the past year. The Quebec average is 4.1%.

“The current crisis is accelerating technological and organizational changes within SMEs. More than ever, SMEs are aware of the value of innovation for themselves, for their growth and for their future, ”said Isabelle Foisy, President and CEO of QuébecInnove.

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